Buyer Protection

[This section is in the process of being updated. Feel free to contact Peter’s Square directly if you need immediate help.]

What do I do if I have a problem with my transaction?

1. Contact the seller

If your item hasn’t arrived or isn’t as described, first try to contact the seller.

2. Report the seller to Peter’s Square
3. File a dispute with the payment processor

In order to get your money back, you must file a dispute with whichever processor was used to pay for your purchase – Stripe or PayPal.

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